Code of Conduct

Our Code of Conduct is a guideline for the entire FI Group and therefore applies equally to all of us.

Preamble

By adhering to this code, we signal our responsible behavior towards investors, business partners, customers, suppliers and employees. To discover how our Code of Conduct
translates into concrete success, please visit our products.

Commitment of the company management

The FI Group is aware of its responsibility to act responsibly in economic, social and environmental terms. We are committed to conducting our business competently and ethically and to ensuring fair competition in all markets in which we operate. This includes compliance with applicable laws as well as antitrust and competition restrictions. We strive not to gain any unlawful advantages over our customers, suppliers or competitors.

Team spirit, constructive cooperation

We continuously question existing solutions and develop new ideas in order to serve our customers in the best possible way. To this end, we promote constructive teamwork among our employees and always take their interests and requirements into account. The diversity of our employees and their commitment to the various business areas are an important factor in our success.

Standards of cooperation

We place great importance on ensuring that all our employees always act in accordance with the highest professional standards and the guidelines of our company. If an employee violates laws, guidelines, rules or regulations in the course of their work or through their behavior, they may be subject to disciplinary and/or criminal action.

Open communication with employees

We do not cover up misconduct. If employees report actual or suspected misconduct in good faith, we will not tolerate intimidation or retaliation against them. By “in good faith” we mean that the employee is convinced that his or her report is true. This applies regardless of whether a subsequent investigation confirms the employee’s version or not.

Dialog with cooperation partners

All business information of our partners and their trade secrets are always treated confidentially and protected appropriately. The necessary documents are properly created, stored and, if necessary, securely and completely destroyed after the end of the collaboration.

Customer orientation

We treat our customers and business partners fairly and honestly. We record their wishes, needs and expectations in order to ensure targeted implementation in products, services or other processes. Our primary goal is to build long-term and stable relationships with our customers and business partners on the basis of trust.

Acceptance and awarding of gifts and donations

a) Gifts to our employees
Our employees should not request or accept personal benefits from customers or suppliers that could influence their behavior with regard to their work for the company. If third parties offer gifts, these can only be accepted if they are customary and recognized as a courtesy or favor, such as promotional gifts with the logo of the giving company (for example, calendars or pens). If the value of a gift exceeds the usual amount, the compliance officer or the management must be informed. If this is not possible, such gifts should always be refused.

b) Gifts from our employees
Gifts from our company may only be offered within the usual framework for the business relationship and to a materially appropriate extent. The recipient may not derive any obligations from this that could influence his or her business decisions.

c) Donations
The FI Group does not make donations to political parties, individuals or organizations whose goals contradict our corporate philosophy or could damage our reputation. Donations are always made transparently.

Disclosure of shareholdings

In order to ensure transparency towards our managers, employees, customers and business partners, the FI Group discloses its shareholdings in other companies, regardless of their amount. Our managers and employees are also required to do the same. They may only hold political office or be elected to management positions in other companies with the written consent of the FI Group.

Bribery and corruption

We do not tolerate any form of corruption or bribery. It does not matter whether this damages our company assets or the assets of third parties. We use control mechanisms to prevent bribery, theft, embezzlement, fraud, tax evasion and money laundering. Our employees may not accept or grant favors of any kind (cash, travel, gifts, etc.) that are associated with inappropriate benefits, such as the awarding of contracts or projects. We also expect our business partners to avoid conflicts of interest that could pose a risk of corruption.

Data protection

We treat all personal data of our customers, business partners and employees with the utmost care. This includes names, addresses, telephone numbers and dates of birth or information about current health. Our employees are obliged to take all necessary measures to protect our IT systems from both internal and external data theft. In particular, they should use passwords to prevent misuse and unauthorized downloading of files, especially inappropriate material from the Internet, in order to secure our systems. We ask all employees to ensure that personal data is only used for business purposes and that it is treated confidentially at all times. Our employees are also required to disclose data only to authorized persons and to comply with data protection regulations and laws.

Protecting the environment

Protecting the environment and the climate is a top priority for us. Our employees are required to treat all natural resources used in our company, such as energy, water, air and land, with care. We expect our employees to act responsibly in the production and distribution of our products and services. To protect our employees, we comply with all laws and regulations relating to health and safety in the workplace. Our managers take appropriate measures to create a healthy and safe working environment for our employees.

Compliance with applicable law

We require our managers and employees to familiarize themselves with the laws, regulations and rules that are relevant to their area of responsibility and to comply with them without exception. Our managers in particular bear a high level of responsibility in fulfilling the Code of Conduct. The business practices of our business partners and suppliers must also comply with the applicable laws. This applies in particular to imports, exports, domestic trade in goods, technologies or services as well as payment and capital transactions. Violations of economic embargoes and trade, import and export control regulations must be ruled out by our business partners, as must terrorist financing and money laundering. We, our managers and employees undertake to comply with the applicable tax and money laundering laws in the respective country.

Open communication with employees

We do not cover up misconduct. If employees report actual or suspected misconduct in good faith, we will not tolerate intimidation or retaliation against them. By “in good faith” we mean that the employee is convinced that his or her report is true. This applies regardless of whether a subsequent investigation confirms the employee’s version or not.

Fair competition

We are committed to fair competition and adhere to these laws and rules. We refrain from agreements on prices, conditions and strategies with competitors, suppliers, other companies and dealers that hinder fair competition. We do not take part in any anti-competitive boycotts.

Prohibition of discrimination

Any form of discrimination is prohibited as a matter of principle. Regardless of whether this relates to nationality, ethnicity, age, gender, sexual orientation, marital status, pregnancy, disability, religion or ideology. Promotions and new appointments are always free of discrimination.

Dealing with internal company information

It is important to us that the products manufactured, the services offered, the work equipment used and the company’s intellectual property are handled carefully and responsibly.

Protection from child or forced labor

We strictly reject child and forced labor and expect the same from our business partners. Even if the legal requirements of the respective country of our suppliers and/or business partners permit the employment of school-age children (under the age of 15), we will work to ensure that these practices are ended.

Implementation and enforcement

The FI Group is committed to making the necessary efforts to live up to the principles and values described in this Code of Conduct.

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